That dashboard you're staring at didn't materialize from the void. Someone chose what to count. Someone chose what not to count.
When the numbers look wrong, your first instinct is to debug the math. Wrong instinct. Debug the people. Who touched this data? What were they trying to prove?
The number itself is innocent. It's just sitting there. The crime happened upstream. Someone committed it.
So when the numbers look wrong, don't ask what's broken. Ask who benefits from this version of reality.